Difference between Administrator and Business Analyst roles

Administrator

Users associated to Administrator role will have access to all sections of the account. They'll also have access to all ongoing and finalized process instances.

They can:

Access every process instance ever created.
Create, edit and delete processes
Give permission to edit a process
Give permission to access the Metrics & Reports generated from a process.
Invite, edit and delete users.
Create, edit and delete roles.
Create, edit and delete custom reports.
Delete process instances.
Finalize process instances at any time.
Re-send notification of assignment to tasks.
Play intermediate timers before their set time
Download search results.
Create, edit and delete databases.
Access to Configuration (Service Plans & Advanced configuration)

Business Analysts

On the other side, users that are associated to the Business Analyst role will have some limitations in comparison to Administrators.

They can:

Create processes.
Create custom reports
Create databases
Invite users
Create, edit and delete roles
Download search results

Only if someone gave them access to:

Access Real Time and Historical reports -they'll see all three views: By Process, By User and By Role-.
Access processes they didn't create.
Reassign tasks.

They can't:

Delete users
Delete custom reports
Delete process instances
Finalize process instances at any time.
Re-send notification of assignment to tasks.
Play intermediate timers before their set time
Delete databases
Give access to edit a process or to access the Metrics & Reports generated from a process.
Access to Configuration (Service Plans & Advanced configuration)

Updated on: 03/02/2023