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# Issues Monitor

The issues monitor will include all errors related to processes and process instances.

![](https://storage.crisp.chat/users/helpdesk/website/ccc3fbb5dc442800/image_mhbzvf.png)

### Who has access?
Users with Administrator or Business Analyst roles have access to the monitor. These users will have a new item in the menu, under My Processes.


### Possible Filters
* Process: All process errors will be shown but you can define a filter if you only want to see the errors of a particular process.
* Environment: Main and Sandbox. You will be able to select one of the two or show the errors of both.


![](https://storage.crisp.chat/users/helpdesk/website/ccc3fbb5dc442800/image_1xf5t2g.png)

### What kind of errors will be included?
* Failure in a service call.
* Output flow not found when starting or completing an instance. 
* Failure in the execution of a web service call by field trigger. 
* Failure to execute a database trigger.



###### Error information:
* For each error, it will show the date and time when occurred, the process it corresponds to and a detail of the error.
* The errors that belong to the Sandbox environment have the icon of this functionality as identifier to the left of the date.
* Clicking on the error message will open a pop-up containing the full detail.

![](https://storage.crisp.chat/users/helpdesk/website/ccc3fbb5dc442800/image_1ds7lpu.png)

|| Errors will be saved for a period of one month.