This article is also available in:
Users who have the Administrator role can export all the information stored in a process instance with just one click. This can be done at any stage of the workflow, even if the process instance has finished or if there are ongoing tasks.

To download a process instance, you should follow the following steps:

1) Open the process instance you want to view.

2) Click on the 'Process instance history' icon.

3) Navigate to the 'Full Report' task and download it.



If you click on 'Download Report' and you don't click the checkbox shown in the image above, an Excel file will be downloaded containing the detailed report of the process instance. In case you have clicked on the checkbox, a .zip file will be downloaded, containing:

A PDF with the process instance form, including all the fields and their values. Besides, in case someone has made comments in a process instance, these will also be included.
All the attachments (if any), either uploaded through an attachment field or through the Attachments tab.
An Excel file containing the detailed report of a single process instance.
Was this article helpful?
Thank you!