Error Detecting Method
Flokzu has introduced a new feature called "Error Detecting Method," designed to prevent errors caused by incorrectly modeled workflows.
Let's consider a process workflow that contains an inclusive gateway, which parallelizes the flow into two branches, as shown in the image below:
The lower branch poses no issues; a process instance can smoothly reach Task 2. Now, the upper branch has a misconfigured exclusive gateway. For example, a process instance will proceed to Task 3 if the Amount field is greater than 3000 and to Task 4 if it's less than 3000. But what happens if the Amount field equals 3000 on a certain process instance? This scenario is not accounted for in the workflow; therefore, the instance won't be able to proceed through the upper branch of the parallelism. To prevent such problems, Flokzu has designed the Error Detecting Method functionality.
When a process instance encounters a poorly modeled workflow, Flokzu automatically records the error in the Issues Monitor and notifies administrators through the Notifications and Messaging Center section.
Upon receiving the error message, administrators should correct the process flow and attempt the execution of the instance that encountered the issue by accessing it and completing the task again using one of the available buttons.
When the error is encountered on an intermediate timer, where there isn't a task to re-execute, Error Detecting Method creates an "incident task" with a button to retry the execution, ensuring instances are not lost, and users can smoothly resume the process.
Let's consider a process workflow that contains an inclusive gateway, which parallelizes the flow into two branches, as shown in the image below:
The lower branch poses no issues; a process instance can smoothly reach Task 2. Now, the upper branch has a misconfigured exclusive gateway. For example, a process instance will proceed to Task 3 if the Amount field is greater than 3000 and to Task 4 if it's less than 3000. But what happens if the Amount field equals 3000 on a certain process instance? This scenario is not accounted for in the workflow; therefore, the instance won't be able to proceed through the upper branch of the parallelism. To prevent such problems, Flokzu has designed the Error Detecting Method functionality.
How It Works
When a process instance encounters a poorly modeled workflow, Flokzu automatically records the error in the Issues Monitor and notifies administrators through the Notifications and Messaging Center section.
Upon receiving the error message, administrators should correct the process flow and attempt the execution of the instance that encountered the issue by accessing it and completing the task again using one of the available buttons.
When the error is encountered on an intermediate timer, where there isn't a task to re-execute, Error Detecting Method creates an "incident task" with a button to retry the execution, ensuring instances are not lost, and users can smoothly resume the process.
Updated on: 19/09/2023
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