Problem: When importing the database, it replaces some letters with special characters.

Solution
This problem is due to the coding of the document, we always recommend it to be UTF-8 without BOM.

In case you already have your file you can fix it this way:
1) Open the .csv file in Notepad++
2) Click on "Encoding" and then select "Convert to UTF-8 without BOM".

3) Ready.
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