Articles on: Users and Roles
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What is Self-provisioning?

As we saw in the post How can I invite users to my account?, both the Administrator and Business Analyst of an account can invite all the users they want through the ‘User Management’ section. Being an Administrator or Business Analyst, you only need to know the email addresses of the users you want to invite, so that they can join your account.

However, there is also the possibility that your own users be the ones that manage their entrance to your account.

If you have set up a domain when creating your organization (e.g. ‘’), users that have en email address from that domain will be able to request to join your organization directly (without the need to receive an invite).


Given the following domain, it is possible to click on ‘Sign up’ and choose an email address and password to enter the organization automatically.

How to config Self-provisioning?

To correctly configure this we must go to the menu on the left in the Configuration / Advanced section

Next we go to the Domain section, for self-provisioning and in it we enter the domain of our organization or the email that we are going to allow to register with our organization without prior sending of an invitation.

In this way, when a user accesses our organization, they can register without first having sent an invitation to it.

Should I pay for the users that were self-provisioned?

Yes. Self-provisioned users, once they register to your account, they bear no difference to rest of your users.

Updated on: 21/09/2021

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