How can I remove a user?
To remove a user, just go to the “User Management” on the side bar and then to the “Users” tab. Next, click on the trash bin icon at the right of the user you want to remove. Confirm your decision and the user will be removed from your account.
What happens when I delete a user from the account?
Once deleted, the person will no longer be able to access your organization's account, and they will not receive notifications for any instances previously assigned to them in the process.
Reports
In custom reports, historical metrics, and real-time reports, a label \[Deleted user] will appear next to their name.
Tasks
If the deleted user was the only actor assigned to a task, that task can no longer be completed. To avoid issues, make sure the user has completed any tasks only they could perform or reassign them to another user before deleting the account.Deleting an administrator or organization owner
If you try to delete a user who is an administrator or the account owner (creator), Flokzu will display an error with the following message:
"It is not possible to remove this user. Please check if the user is the organization owner or has the 'Administrator' role."
- To delete an administrator, you must first remove their administrator role.
- If you want to delete the account owner (creator), you must contact us.
Updated on: 03/09/2025
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