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How to set up interruptive timers?

Interruptive timers can only be associated to User Tasks and must be defined in the process workflow. To use interruptive timers, set a due date to establish when a task should be completed as well as an alternative path in your flow.

If the due date is reached and the task was not completed, the task will be cancelled and the flow will follow the path indicated by the timer. This means that the flow will follow what is reached first: the task or the due date that was established.

The following gif image will show you how to set up interruptive timers:

To set up the timer, just double click on it. You can choose how many years, months, days, business days, minutes or seconds you want to set as due date before the timer is activated. You can also set up the timer according to an absolute date that will be taken dynamically from a Date field type.

When the timer is defined by business days, the Holidays and workdays settings will be considered

Keep in mind that there can be no more than one interruptive timer per User Task.

Once the established time is reached, the task will be cancelled and the flow will follow the alternative path you have configured. For this reason, it wouldn’t be useful to combine two interruptive timers in the same task.

If you wish to know what are interruptive timers used for, visit the following post.

Updated on: 19/07/2021

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