Articles on: Process Workflow

Problem: exit conditions

Problem description

When completing a task, the following message is shown: "Exit conditions are not set up correctly. Please contact your Administrator."

What does this message mean?

This message means that after the task you are trying to complete there are one or more exclusive or inclusive gateways that have exit conditions, but the process instance does not meet any of the conitions, which is why the process instance can't move forward.

How to fix this?

If you have permission to edit the process, you must check all the exit conditions or the gateways that are located after the task and might be involved in that exit path.
If you don't have permission to edit the process, you must contact your account's Administrator to help you fix this problem.

Updated on: 05/02/2019

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