Articles on: Process Workflow
This article is also available in:

What is the difference between setting a due date and interruptive or non-interruptive timers?

Even if both due date and timers can be used independently, they can also be used jointly and complementarily.

A task due date has the function of notifying the assignee about the time they have left (due date) to complete a task. Once the time or date are reached, no action will be executed. This feature is useful since it generates relevant information about the performance of your users regarding their tasks.

On the other hand, timers do have the function of executing an action once a certain time or date are reached. After the timer or date set on the timer are reached, the timer will be executed and the process instance will follow the flow defined as exit condition. Therefore, timers are useful to avoid delays in your processes for overdue work, send reminders, among other actions that may be executed.

When combining due date with timers, not only can you notify users about when a task will become overdue, but also you can execute other type of action once the time or date set are reached.

Updated on: 20/07/2021

Was this article helpful?

Share your feedback


Thank you!