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• Full report of a single process instance

  The Metrics & Reports section provides an overview of processes and tasks in your organization. But sometimes it is useful to know what excatly happened with a single process instance. To achieve that, Administrator users can download the full report, accessible from the process instance itself. To do so, open the instance that interests you and follow these steps: ![](https://storage.crisp.chat/users/helpdesk/website/5a899047-9b38-48ab-9475-31c8c63a3183/50d7e85f-9123-4c1f-896e-527948Some readers

• What is a 'Custom Report'?

  A very important stage of the continuous improvement cycle is measurement. By automating your business processes in Flokzu, you can collect data and analyze the execution of your processes from the “Metrics & Reports” section (only visible to the Administrator, Business Analyst roles and those users who have permission to see that section). In addition to the Metrics & Real time reports and [Historical reports (BI - Business Intelligence)Very popular

• Metrics & Real time reports

  Real Time Metrics By clicking on the 'Metrics & Reports' section in the sidebar, you can choose between two kinds of reports: Real time or Historical. In this article we will discuss Real time reports. These give you information over the process instances (documents) that are ongoing at this exact moment. To view the report, click on 'View Tasks'. The view will be similar to this: ![](https://storage.crisp.chat/users/helpdesk/website/5a899047-9b38-48ab-9475-31c8c63a3183/89856dc5-dc9Some readers

• Historical reports (BI - Business Intelligence)

  Historical reports give information about tasks that have already been completed. To access them, simply click on Metrics & Reports > Historical data or click on the Completed item in pie chart on the Information about tasks section of the Dashboard. Navigating through Historical reports Historical reports show sensitive information about the performance of your organization and/or users. Some of the quesions that you can answer by looking at these reports are: Which are the processesSome readers

• Scheduling Custom Reports to be sent via email

  When creating a Custom Report you can schedule it so that the report results are sent periodically by email. You can enter as many email addresses as you want, even if that email is not an invited user of Flokzu. Scheduling frequency correSome readers

• Number of instances launched in this month and other indicators

  To find the number of process instances launched in this month, go to the Dashboard of your account and you'll see the information in the first box. Number of instances launched by process In Flokzu we know that it is very important to do a follow up of each of your processes to assess opportunities for improvement. In order to achieve this goal, it is necessary to know exactly which are the prSome readers

• How to download all the instances of a process?

  In order to download all the instances of a process and do an exhaustive analysis of the information contained in each of the instances, simply go to Metrics & Reports > Export data > select a process and then click on Download Report.Few readers

• Who can view Real Time & Historical reports?

  AdministratorsFew readers

• Metrics & Reports- Dashboard

  Dashboard Flokzu is much more than an app that centralizes your processes. It also helps you improve your efficiency by analyzing the overall performance of your organization objectively. You can analyze the performance of your organization instantly through the 'Metrics & Reports' section. Once inside, you can define and measure your organization's KPIs. The Dashboard will look a lot like the image shown below, but it will depend on your own processes: ![](https://storage.crisp.chat/useFew readers