Flokzu Helpdesk

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• What is a 'Custom Report'?

  In addition to the Real-time Reports and the Historical data, it is also possible to create custom reports. Custom reports are a very simple way to customize the information you want to measure and analyze about your organization’s business processes. A very important stage of the continuous improvement cycle is measurement. By automating your business processes in Flokzu, you can collect data and analyze the execution of your processes from the “Metrics & Reports” section (visible only toVery popular

• Scheduling Custom Reports

  When creating a Custom Report you can schedule it so that the report results are sent periodically by email. You can enter as many email addresses as you want, even if that email is not an invited user of Flokzu. Scheduling frequency correSome readers

• Detailed report of a single process instance

  The Metrics & Reports section provides an overview of processes and tasks in your organization. But sometimes it is useful to know what excatly happened with a single process instance. For that, Administrator users can download a complete report, accessible from the process instance itself. To do so, open the instance that interests you and follow these steps: ![](https://storage.crisp.chat/users/helpdesk/website/5a899047-9b38-48ab-9475-31c8c63a3183/50d7e85f-9123-4c1f-896e-527948ee376Some readers

• Metrics & Real time reports

  Flokzu is much more than an app that centralizes your processes. It also helps you improve your efficiency by analyzing the overall performance of your organization objectively. You can analyze the performance of your organization instantly through the 'Metrics & Reports' section. Once inside, you can define and measure your organization's KPIs. The Dashboard will look a lot like the image shown below, but it will depend on your own processes: ![](https://storage.crisp.chat/users/helpdesk/weFew readers

• Historical reports

  Historical reports give information about tasks that have already been completed. To access them, simply click on Metrics & Reports > Historical data or click on Dashboard > View history. Navigating through Historical reports Historical reports show sensitive information about the performance of your organization and/or users. Some of the quesions that youFew readers

• Where do I find the number of instances launched in this month?

  To find the number of process instances launched in this month, go to the Dashboard of your account and you'll see the information in the first box. Number of instances launched by process In Flokzu we know that it is very important to do a follow up of each of your processes to assess opportunities for improvement. In order to achieve this goal, it is necesFew readers

• How to download all the instances of a process?

  In order to download all the instances of a process and do an exhaustive analysis of the information contained in each of the instances, simply go to Metrics & Reports > Export data > select a process and then click on Download Report.Few readers

• Who can view Real Time & Historical reports?

  AdministratorsFew readers